ESSL Customer Portal
Manage your operations anytime, anywhere — through our secure web portal and mobile app
Create & Track Jobs with Ease
Raise new jobs in seconds, define requirements, and monitor every stage.
- Create one-off or recurring jobs with full details
- See live status: scheduled, in-progress, or completed
- Track guard activity such as check-ins, check-outs, and incidents
Benefit: Faster bookings, total transparency, fewer phone calls.
Streamlined Check Call Reporting
Stay compliant with welfare checks effortlessly.
- Set up check call intervals for shifts or sites
- Guards log calls directly in-app, time-stamped for accuracy
- Get alerts if a check call is missed
Benefit: Peace of mind with a full audit trail of safety checks.
Instant Insights & Working Hours Analytics
Make data-driven decisions at a glance.
- Interactive charts for contracted vs. delivered hours
- Filter by site, team, or date range
- Export reports for audits or board reviews
Benefit: Clear visibility without spreadsheets.
Simple Complaint Logging & Tracking
Handle service issues quickly and professionally.
- Log complaints with priority, category, and supporting files
- Track every step from “Open” to “Resolved”
- Receive automatic updates and closure notes
Benefit: A transparent process that builds client trust..





Secure Document Sharing & Storage
Keep all important documents safe and accessible.
- Upload and manage site SOPs, permits, or induction forms
- Share securely with teams or link to jobs
- Get version history and expiry reminders
Benefit: Compliance-ready, with the latest files always on hand.
Real-Time Timesheet Monitoring
No more chasing or manual corrections.
- Automatic timesheets from guard check-ins and geo-tags
- Clients can approve or query instantly
- Locked entries ensure clean invoicing
Benefit: Accurate billing, fewer disputes, and faster payroll.
Built-In Help & Support
Support is never far away.
- Step-by-step guides and quick video tutorials
- In-app tips for every key feature
- Dedicated support team for enterprise plans
Benefit: Get answers fast, without waiting
Why Customers Love the ESSL Portal
- Access via any browser or our iOS/Android app
- Enterprise-grade security with role-based permissions
- GDPR-compliant with full audit trails
- Easy exports for finance and compliance teams


